Never Returned. Always Trusted.

Frequently Asked Questions

📦 Ordering & Delivery

Do you deliver to my area?
We deliver locally to Albury, Wodonga, Lavington, Thurgoona, Baranduda and surrounding areas. Call Ben on 0490 740 426 to confirm your address and arrange delivery.

How fast is delivery?
Fast. Most local orders are delivered same-day or next-day. Ben has been known to drop off shelves within 2 hours of a phone call — just ask.

Can I pick up my order?
Yes — local pickup from North Albury is available by arrangement. Call Ben on 0490 740 426 to organise a time.

Do you ship interstate?
We primarily service the Albury-Wodonga region. Contact us to discuss options for your location.


🔧 Assembly & Setup

How hard is it to assemble?
Very easy. Most customers have their shelves up within 30–60 minutes. All fixings are included — you just need an allen key. As Danny J. put it: "So easy to set up and look fantastic — even the wife was impressed!"

What tools do I need?
Just an allen key — and it's included in the kit. No power tools required.

Can Ben assemble them for me?
In some cases yes. Call Ben directly on 0490 740 426 to discuss — assembly is available for a flat fee of $50 per unit.


💪 Product & Quality

What is the weight capacity?
Our General Use Shelving is rated to 300kg per shelf (UDL). Our Industrial Use Shelving is rated to 500kg per shelf (UDL). Always check the individual product page for the correct rating and read our weight rating disclaimer.

What are the shelves made of?
High-quality steel with a powder-coated finish for durability and corrosion resistance. Built to handle real loads in real Australian garages.

What sizes are available?
Our shelving comes in 1m, 1.5m, 2m and 2.4m widths. All units are 2m high and 600mm deep — fitting standard Australian storage tubs perfectly.

Are the shelf heights adjustable?
Yes — shelves adjust in 75mm increments so you can configure the layout around what you're actually storing.

What colours are available?
Our shelving is available in black powder-coated finish. Contact Ben on 0490 740 426 for availability of other colours.

What warranty do you offer?
Every product comes with a 5-year warranty. We stand behind everything we sell — and in all our years in business, we've never had a single return.

Can I add extras like hooks or castor wheels later?
Absolutely. We stock castor wheels, hooks, drawer systems and more as optional add-ons. Browse the full range at our accessories collection.


💳 Payment & Pricing

What payment methods do you accept?
We accept all major credit cards, PayPal and buy now pay later options at checkout.

Is it cheaper to buy or build my own shelving?
Building your own can work for light storage, but materials alone typically cost $150+ and take 3+ hours. Our shelving starts from $210, assembles in under 30 minutes, and comes with a 5-year warranty and a published load rating. Most customers who've tried both say they wish they'd bought sooner.

Are your prices negotiable for bulk orders?
Yes — if you're buying multiple units for a business or large project, call Ben to discuss a bundle price. We look after locals.


🙋 Still have a question?

Ben is easy to reach and happy to help. Call or message on 0490 740 426 or use our contact form.

💯 Our 100% Product Guarantee

At Shelving & Storage NE, we stand behind the quality of every product we deliver.

That’s why we proudly offer a 100% Product Guarantee — if it doesn’t hold up to the standard we promise, we’ll make it right.

Here’s the best part: in all the years we’ve been in business, we’ve never had a single return. That’s because our shelves are built tough, easy to assemble, and designed to last.

When you order with us, you’re not just buying shelving — you’re buying peace of mind knowing your investment is backed by quality, service, and a guarantee that’s actually worth something.

⭐ Customer Reviews ⭐

Bazz at Bluesilver

"Ben is easy to deal with, has good advice and pricing."

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Jess Kaisner

"Incredible service!

I have purchased several times from Ben, and will continue to and recommend.

Fast delivery, answers all questions I have, and fantastic/sturdy products!"

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Danny Jones

"Finally got the time to set up my 2m x 2m x .6 black shelves. Wow!! So easy to set up and look fantastic – even the wife was impressed!!

Will definitely be getting some more, thank you 🙏🙏👌👌"

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Luke Allen

"Awesome customer service, delivered within hours on a Sunday. Excellent communication and Ben was very easy to deal with.

Happy with the shelving. Looks great and easy to put together. Highly recommend!"

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Truman Addison

"Great service. Product is great quality and very easy to assemble. Incredible value for money in comparison to similar products.

I installed a timber bench top on mine and it came up great. Highly recommend Shelving and Storage NE!!!"

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Geoff Hindmarsh

"Ben provided same day service. I rang him and 2 hrs later he dropped off 2 x shelves and they are awesome. Love them. 5 stars!"

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Daniel Young

"A massive shoutout to Ben and the incredible team behind the exceptional shelving service! From start to finish, the experience was nothing short of outstanding.

Ben not only provided prompt delivery but went above and beyond by expertly constructing the shelving and sharing invaluable insights into various storage solutions.

His dedication to ensuring customer satisfaction truly sets him apart.

Without hesitation, I wholeheartedly recommend Ben and the crew behind this remarkable brand of shelving. Thank you for your exceptional service!"

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Angelina Velez

"Excellent quality!

Shelving’s nothing compared to store-bought, very good response in messenger, great value, fast personal delivery.

Highly recommended to anyone who needs shed organisation."

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